BRIEF
Designing a solution to address segregation in challenging city areas and to support the dialogue between the municipality and youths through UX Design practices.
Designing a solution to address segregation in challenging city areas and to support the dialogue between the municipality and youths through UX Design practices.
SOLUTION
Over a three-month period, we collaborated with the Linköping municipality in an interdisciplinary team. The process consisted of gathering information about the current service system, developing different concepts, and prototyping one definitive idea involving the municipality employees and different educators from youth centers. We employed several Service Design tools such as mind maps, service blueprints, actors maps, and storyboards as well as conducted interviews and workshops to engage the stakeholders in the design. Due to the Covid-19 pandemic, all the activities were carried out online using a Miro board to which all the participants could contribute.
My personal contribution was visualizing system processes, sketching concepts to better explain them to stakeholders, developing lo-fi prototypes, and conducting workshops with municipality employees and educators, in addition to proposing ideas and finding solutions with the team.
Over a three-month period, we collaborated with the Linköping municipality in an interdisciplinary team. The process consisted of gathering information about the current service system, developing different concepts, and prototyping one definitive idea involving the municipality employees and different educators from youth centers. We employed several Service Design tools such as mind maps, service blueprints, actors maps, and storyboards as well as conducted interviews and workshops to engage the stakeholders in the design. Due to the Covid-19 pandemic, all the activities were carried out online using a Miro board to which all the participants could contribute.
My personal contribution was visualizing system processes, sketching concepts to better explain them to stakeholders, developing lo-fi prototypes, and conducting workshops with municipality employees and educators, in addition to proposing ideas and finding solutions with the team.
Team: Anton Jansson, Emma Ahlstedt, Rebecka Walfridson, Xinyao Feng
